Failed to Decline Request

Hint: If you'd prefer to watch the Webucator video on this issue, scroll to the bottom of this post.

Recently, I noticed that the option to approve a request for access to a site was grayed out. I had full control over the site; so I knew it wasn’t a permissions issue with my account. The reason was that there was no group selected. Instead, the dropdown had “Select a group or permission level.” Once I selected a group, I was able to approve or decline the request.

 
Then a colleague and I encountered the “Failed to decline request” error. We both had full control over the site, but neither of us could decline a user’s request for access to the site.
 

 
 
Since selecting a group had fixed my approve problem, I decided to apply the same logic to this decline issue. Low and behold, after selecting a group, my colleague and I were able to decline the request.
 
After experiencing these two issues, I finally recognize the importance of having a default group.
 
To set the default group for a site:

1. Navigate to the site
2. From the Settings wheel, click Site settings
3. Under Users and Permissions, click People and Groups

4. Click the group that will be the default
5. Click Settings and select Make Default Group

6. Click OK to make the current group the default members group

 

 

 

Update: Thanks to my friends at Webucator, you can now watch a video that walks you through identifying and resolving the Failed to Decline Request issue.

 

Webucator offers customized SharePoint training for private groups as well as public online SharePoint classes and self-paced SharePoint courses for individual students. Check out their website for more details about their SharePoint training.

 



 

 

Document Sets: A Step-by-Step Guide

My latest work project was to build a document management solution using out-of-the-box features in SharePoint 2013. During my research, I began to feel that many of the available features are underutilized. Of all the features, document sets were my favorite. A document set is often described as a folder on steroids with the attributes of an item. In actuality, a document set is a content type.

While document sets are a somewhat simple concept, there is a certain order that you must follow to build a document set efficiently. Below is the order followed by a detailed explanation of each step.

1. Create site columns and content types.
2. Assign site columns.
3. Publish content types.
4. Run Content Type Subscriber timer job.
5. Create document set content types.
6. Define document set settings and assign additional site columns.
7. Publish document set content types.
8. Run Content Type Subscriber timer job.
9. Assign Document Set Content Type to document library.
10. Create a document set.

Step 1 – Create Site Columns and Content Types
Before you create the document set, you will need to make sure your desired content types and site columns already exist. Both are created from Site Settings, either at the content type hub or site level. I prefer to create them within my content type hub so that they can be used throughout my SharePoint environment, not just in one site collection.

 

 

Step 2 – Assign Site Columns
If you create a new content type, click Add from existing site columns to assign site columns to capture specific metadata. You can use existing site columns, also created within your content type hub, or you can create site columns at the site level. Alternatively, you can add site columns to the document set in which the content type will be allowed. The benefit of adding the site columns to the document set or content type is only having to add them once.

 

Step 3 – Publish Content Types
When you have your content type just the way you want it, don’t forget to publish it. Click Manage publishing for this content type, select the radio button for Publish (or Republish if you are updating the content type with changes), and click OK.

 

Step 4 – Run Content Type Subscriber Timer Job
Published (or republished) content types created in the content type hub will become available for use once the Content Type Subscriber timer job runs. If you have SharePoint on-premises and access to Central Administration, you can manually run this timer job. Go to Monitoring > Review Job Definitions and click Content Type Subscriber. You will see its schedule and the last time it ran. Rather than waiting for the next scheduled run, click Run Now to start the timer job.
 

 

Note: If you have SharePoint Online or Office 365, you do not have access to the timer job in Central Administration. Instead, go to Site Settings > Content Type Publishing within your content type hub, mark the checkbox for Refresh all published content types on next update, and click OK.

 

Step 5 – Create Document Set Content Types
Document sets are created in Site Settings > Site Content Types. If you create the document set within your content type hub, it can be used throughout all of your site collections. The only real decisions when creating the document set are what to name it and where to put it because the Parent Content Type will logically be Document Set.

Step 6 – Define Document Set Settings and Assign Additional Site Columns
Now you can define your document set. Start by clicking Document Set settings. First, choose which content types are allowed in the document set. Filter the available site content types by selecting the group into which you put the new content types. Then highlight the desired content type and click Add. If necessary, you can change the group and add additional content types without saving between groups.

If you do not want the default content type, you must delete it from the Default Content before you can remove it from the content types allowed in the document set.

 

For me, the most attractive attribute of the document set was the ability for items in the document set to inherit the metadata assigned at the document set level. This is achieved through shared columns. In the Document Set settings, mark the checkbox for each column that documents should inherit.

 

 

Document sets also have a welcome page that can display its shared columns. Highlight the column to be shared and click Add.

 

If you make changes to the site columns, such as adding more or rearranging the order, you may want to update the welcome page for document sets inheriting from your document set content type. Just mark the checkbox in the Document Set settings.

 

Another way to customize the document set is to add additional site columns. Click Add from existing site columns and follow the same process as outlined above in Step 2.
 

Step 7 – Publish Document Set Content Types

When your document set is ready, make sure you publish it. This is the same process that you did in Step 3 to publish the newly created content types.

 

Step 8 – Run Content Type Subscriber Timer Job

Just like step 4, you must run the Content Type Subscriber timer job from Central Administration, assuming you created your document sets within the content type hub. Alternatively, you can wait for the timer job to run on its normal schedule.

 

Note: For SharePoint Online or Office 365, you can return to Content Type Publishing, as mentioned in step 4.

 

Step 9 - Assign Document Set Content Type to Document Library
Now that your document set is available for use, you must assign it to the document library. First, go to Library Settings and click Advanced Settings. Select the Yes radio button for Allow management of content types. Click OK to save the changes.

Upon returning to the Document Library settings, scroll down to the Content Types section. First, click Add from existing site content types. Highlight the desired document set and click Add. Repeat until all of the desired document sets are listed under Content types to add and click OK.

Next, click Change new button order and default content type. If there are any content types that you do not want displayed on the new document menu, unmark the checkbox for those content types under Visible. Arrange the content types in the order in which they should appear on the new document menu by assigning the appropriate numerical value under Position from Top. The content type in the first position will become the default content type.

 

Step 10 - Create a Document Set
Navigate to the document library where the document set content type was enabled. From the ribbon, click Files and select the document set from the New Document menu.

 

 

Disadvantages of Document Sets
What don’t I like about document sets? First and foremost, you cannot create a view within a document set, thus preventing you from sorting, filtering, or grouping. Also, unless you disable the option to Make “New Folder” command available in the library’s Advanced Settings, you can create folders and subfolders within the document set. While I do not fully support the use of folders, another disadvantage of document sets (and document libraries) is that you cannot drag folders into the document set. (The workaround is to open the document library or document set using the Open with Explorer feature.)

 

More Advantages of Document Sets

Let’s end on a positive note. First, you can drag and drop up to 100 files into a document set. (If you don’t see drag files here, check your version of Internet Explorer and/or my blog post on Using Office 2010 with SharePoint 2013.) Because document sets are part of a document library, you can create views within the library. Those views do allow you to sort, filter, and group; and you can create a view that shows all the documents without folders. However, the document set will display as an item. You can also export the view to Excel, where you can do additional sorting and filtering.

Wrap Up
Document sets are a great way to promote metadata and replace folders without taking away any security features. By referring to document sets as special folders, users can maintain the comfort they have developed with folders while getting away from infinite levels of subfolders.

 

Additional Resources

Introduction to Document Sets

Create and Configure a New Document Set Content Type

Create and Manage Document Sets